SERVICE & SUPPORT

Regular maintenance is a necessity in preserving your custom LED scoreboard’s quality. Interstate Scoreboards Customer Support is available 7 days a week, 365 days a year. Our 24/7 Live Diagnostics Monitoring System, available on all new digital displays ensures the high-quality standard of your equipment. From simple maintenance to complex troubleshooting, we’re here to help.

Tech Support

You expect your sign to work year-round. Our around the clock technicians and support teams are available to assist you with all your technical needs.

Onsite Training

If you would like to have your own staff handle the service of your scoreboard, our technicians can train your service personnel during the install of your display. Our Tech Support is available at any time to assist you after your installation.

Diagnostics

Our Live Diagnostics Monitoring System continually monitors the LED modules, power supplies, data communications, computer health, internet connectivity, and operating temperature- all while providing auto-correction logic and email alert notifications of any concerns or issues.

Our Proven Process

Our Proven Process

We strive on the professionalism of our team in creating a process that’s informed, efficient, and professional. We make sourcing and installing our innovative custom LED scoreboards an industry-leading experience in simplicity, affordability, and urgency without sacrificing quality.

Pre-sale

STEP 1
  • Prepare proposal & designs
  • Determine initial costing.
  • Preliminary site plans.
  • Assign project manager.
  • Schedule site visit.

Contraction & invoicing

STEP 2
  • Final contract to customer.
  • Send deposit invoice.
  • Finalize financing plans

Pre-construction

STEP 3
  • Prepare proposal & designs
  • Determine initial costing.
  • Preliminary site plans.
  • Assign project manager.
  • Schedule site visit.

Assembly

STEP 4
  • Prepare and prep final materials.
  •  Transport product venue for onsite assembly.

Construction

STEP 5
  • Coordinate timeline of arrival.
  • Work with facility staff to ensure smooth install.
  • Complete installation.

Customer Service

STEP 6
  • Post-construction call with client.
  • Schedule equipment.
  • Training.
  • Field customer questions.
  • Post-installation.
  • Prepare final invoicing.
Service and Support

We Offer Affordable Scoreboards

We’re an industry front-runner in pricing and financing, making a cutting-edge digital scoreboard a possibility for any school, no matter the size. With generous financing options and advertising possibilities, we make getting that sporting event centerpiece a little simpler.

Financing at a Glance

  • 1 – 7 Year Terms
  • Low Interest Rates
  • 12 Months Deferred Payments
  • Low Annual Payments
  • Advertising Opportunities Help You Pay Your Board Back Fast

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